INSTRUCTION MANUALS

DO YOU NEED AN INSTRUCTION MANUAL?

To find the Instruction Manual for your product, search for the Model number for the product which is shown on the label under the product.

Please CLICK HERE

HELP NEEDED!

PLEASE CHECK THE "Knowledgebase" BEFORE CREATING A TICKET!

It may provide the answers you require! Thank you. 

Please CLICK HERE

PRODUCT WARRANTY REGISTRATION

REGISTER YOUR EXTENDED WARRANTY HERE! 

Please CLICK HERE!

Note: Dont forget to attach your proof of purchase and it must be completed within 28 days of purchase. Thank You!

PRODUCT WARRANTY CLAIM

MAKE A CLAIM AGAINST YOUR WARRANTY!

To make a warranty claim you will need the warranty reference number (It will look like Q9E-FF23-XKER) that was sent in the original email or letter to you.

This reference is the ticket number which you will need to enter. (If lost, submit a new query ticket)

Please CLICK HERE!

Note: The first 12 months of the manufacturer's extended warranty is with the retailer / online seller.

CREATE AND SUBMIT A NEW QUERY TICKET

ASK CUSTOMER SERVICES A QUESTION!

Please create a new ticket to ask Customer Services a question. 

Note: The model number and batch number is usually on a label under the product.

Please CLICK HERE!

VIEW OR REPY TO AN EXISTING TICKET

REPLY or VIEW A CURRENT QUERY!

To make reply or reopen an existing query ticket use the ticket reference from previous emails sent.

Note: It will be three sets of digits and will look like AX2-B23D-GHQW

Please CLICK HERE!

Knowledgebase

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