I can't attach any images to my ticket

There are limitations to attachments which are shown in a link called "Upload Limits" underneath the file attachments.

Click this link to advise the latest limitations.

 

Files larger than 5mb are too big to upload.

The file must be in the folloing formats:

  • gif
  • jpg
  • jpeg
  • png
  • zip
  • rar
  • csv
  • doc
  • docx
  • xls
  • xlsx
  • txt
  • pdf
  • wav
  • mp3
  • bmp
  • avi
  • mp4
  • mpg

 

 

 

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