Lloytron Consumer Help Desk Lloytron Consumer Help Desk Knowledgebase
Purchased from Retailer/Internet Seller

Knowledgebase Purchased from Retailer/Internet Seller

Articles in this category

I have recently purchased a Lloytron product and it has become faulty.

If your product has become faulty then you must return the item back to the retailer in which it was purchased. If the product was purchased more than 6 months ago, then you may have to prove that the...
My product has a Manufacturers Extended Warranty, how do I claim?

If you Lloytron product has come with a 2,3 or 5 Year Extended Manufacturer's Guarantee/Warranty then to activate the Guarantee/Warranty you should send the Warranty Card together with Proof of Purcha...
The retailer which I purchased this faulty product says I must contact the manufacturer.

If any Retailer or Internet Seller says that you must contact the Manufacturer over any faulty product, then you should advise them of your rights. Under the Consumer Rights Act 2015, the Retailer or ...
I have bought a product from Amazon and they tell me to contact the manufacturer.

If Amazon or any Internet Seller says that you must contact the Manufacturer over any faulty product, then you should advise them of your rights, and tell them that they are responsible. Under the Con...
I want my money back!

If you have purchased a product that has become faulty within the first few weeks or faulty when purchased, then you have a legal right to obtain a full refund from the retailer in which you purchased...
Statutory Rights - Distance Selling Act

If you have purchased any product online or through mail order, then because you have not physically seen the goods, you have up to 14 working days to return the item to the seller without any recours...
Statutory Rights - Consumer Rights Act

The Sale of Goods Act , which now called the Consumer Rights Act 2015 is in effect a guarantee for the consumer against poor workmanship and mis-representation for a period of time during the life exp...